Brantigo Technology Private Limited ("Brantigo", "we", "us", "our") operates brantigo.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. This policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
When you place an order, register, or contact us, we collect: your name, email address, phone number, billing and shipping address, payment-related references (such as UPI transaction IDs), and any information you choose to share in support enquiries.
We collect technical data such as IP address, browser type, device information, referring URLs, and pages viewed. We use Google Analytics (GA4) cookies to understand site usage in aggregate.
We do not store any card numbers, CVVs, UPI PINs, or full bank account numbers on our servers, in compliance with RBI Tokenisation Guidelines. All payments are processed by our PCI-DSS-compliant payment gateway partner.
We do not sell, rent or trade your personal information to third parties for marketing purposes.
Your data is stored on secure servers with industry-standard encryption. Our website uses HTTPS/SSL throughout. We implement reasonable security practices and procedures as required under the IT Act, 2000 and the SPDI Rules, 2011. Access to personal data is restricted to authorised personnel on a need-to-know basis.
We use cookies and similar tracking technologies (Google Analytics GA4) to analyse site traffic and improve user experience. We also use browser localStorage to maintain your shopping bag — this data never leaves your device until you place an order. You can disable cookies in your browser settings, though some features of the site may not function correctly.
Under the Digital Personal Data Protection Act, 2023, you have the right to:
To exercise these rights, email grievance@brantigo.com.
We share minimal necessary information with the following service providers:
Each provider operates under its own privacy policy and applicable data protection laws.
We retain personal data only as long as necessary for the purposes set out in this policy or as required by law. Order, invoice and tax data is retained for a minimum of eight (8) years as required by Indian tax and commercial laws (Income Tax Act, GST Act, Companies Act).
Brantigo's services are intended for adults. We do not knowingly collect personal data from children under 18 without verifiable parental consent. If you believe we have collected such data, please contact our Grievance Officer immediately and we will delete it.
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date. Continued use of our website after such changes constitutes acceptance of the revised policy.
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
Data Fiduciary: Brantigo Technology Private Limited
Grievance Officer: Sagar And Karan
Email: grievance@brantigo.com
Phone: +91 7988728709
Address: Upper Ground Floor, Property No 01-Ug08, 821- Majestic Tower, Vikaspuri Banks Road, Opt Soft IT Business Solution Pvt Ltd, Vikaspuri, New Delhi, West Delhi, Delhi - 110018
GSTIN: 07AANCB6145K1ZB
We acknowledge grievances within 24 hours and resolve them within 15 days as required under the IT Rules, 2021.
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